Casino Royale Privacy Policy – Your Data, Our Responsibility

Casino Royale (casinoroyale.ws) respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains what data we collect, how it is used, and what rights you have.

By using this platform, you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

This Privacy Policy is part of our Terms & Conditionsan integral part of. It is recommended that both documents be read together.

Casino Royale collects information from you in several ways. A full breakdown of all data types is provided in the sections below:

a) Information You Provide Directly:

• Name, date of birth, gender
• Mobile number & email address
• Residential Address
• National ID or passport number (for KYC verification)
• Payment account details (Mobile Pay/Nagad/Rocket number)
• Information provided when contacting support

b) Automatically Collected Information:

• IP address & device information (model, operating system)
• Browser type & language settings
• Time spent on the site and pages visited
• Login Time & Location Data
• Information Collected via Cookies & Tracking Technologies

c) Information Received from Third Parties:

• Transaction verification data from payment gateways
• Confirmation from identity verification service providers
• Fraud Prevention Service Data

Casino Royale uses your information only for specific, legitimate purposes. We never use more data than is necessary.

• Account Management: For registration, login, password recovery, and account security.
• Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
• Legal Compliance: For KYC verification, anti-money laundering compliance, and meeting regulatory requirements.
• Customer Support: For fast resolution of your complaints or queries.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and further improve the platform.
• Marketing Communications: Bonus and promotional notifications are sent only with your consent.

We retain your data only for as long as necessary. All information is stored securely for the duration your account remains active.

• Account Information: For the duration of active account use and up to 5 years after closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Conversations: Up to 2 years after an issue is resolved.
• Cookie Information: Deleted at the end of a session or after a set period, depending on the cookie type.

Once the retention period expires, data is permanently and securely deleted so it can never be recovered.

Casino Royale never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances.

• Payment Processors: Necessary information is shared with payment services such as Mobile Pay, Nagad, or Rocket to process transactions.
• Identity Verification Service: With third-party verification services to complete the KYC process.
• Technology Service Providers: Third-party service providers supporting platform operations are granted access only to the data they need.
• Law Enforcement Agencies: Information may be disclosed when required by court order or legal obligation.
• Business Restructuring: In the event of a company merger or transfer, data may be passed to the new owner.

Casino Royale uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience when visiting the site.

Types of cookies we use:

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings. Disabling these may limit certain features.
• Analytics Cookies: To understand which sections of the site are most used. Not personally identifiable.
• Marketing Cookies: Used to show relevant offers and advertisements. Only active with your consent.

Cookies can be disabled or deleted at any time through your browser settings. Please note that doing so may affect the functionality of certain features on the site.

Every registered user on the Casino Royale platform has the following rights over their personal data:

Casino Royale uses industry-standard technology and practices to protect your data. Our security infrastructure is continuously monitored and updated.

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Secure encrypted backups ensure your data is never lost.

Casino Royale is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.

• Age is verified at registration. Users under 18 are not permitted to create an account.
• Any minor's data collected inadvertently will be deleted promptly.
• If a parent or guardian becomes aware that their child is using this platform, please contact us immediately.

To learn more about responsible gaming, visit our Responsible Gaming Visit page.

Casino Royale reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or mobile number.

• The date of any update will always be visible at the top of the page under "Last Updated".
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You have the right to request account closure if you do not agree to an updated policy.

If you have any questions or concerns about our Privacy Policy, please get in touch. Our data protection team is always ready to help.

• Email: support@casinoroyale.ws
• Support: 24/7 live chat support available on the platform
• Response Time: Up to 30 business days for email requests